Review my bill

Fictional sample report

See what “worth asking about” actually means.

This example uses an invented provider, account, and charges. It demonstrates report structure—not a typical result, customer outcome, or promise of savings.

Example scopeUS mobile statement

One current bill · invented details

Bill review · Sample only

Northstar Mobile

Statement period: July 1–31, 2026 · Account ending 4421

Review complete2 items to confirm

What to review

$25.00across two current charges
Other current charges
$112.84
Current statement
$137.84
Amount worth reviewing
$25.00

“Worth reviewing” is not estimated savings. It is the total of line items discussed below; some may be valid or non-refundable.

Prioritized review

Start with the clearest changes.

01Shown on bill

Device protection add-on · $17.00 monthly

This line appears as a recurring add-on on the current statement. The statement does not establish whether you requested it or still want it.

Page 2 · Services and add-ons
“Premium Device Protection — Line 555‑0108 … $17.00”
What to confirm

Ask when the add-on started, how it was authorized, and whether it can be removed going forward. If you did not request it, ask the provider to review prior charges under its policy.

02Courtesy request

Activation fee · $8.00 one time

The statement identifies this as a one-time fee associated with a line change. The bill does not establish that the fee is incorrect.

Page 3 · One-time charges
“Activation / line change fee … $8.00”
What to ask

Confirm what account change triggered the fee. If you were not told about it, ask whether a one-time courtesy credit is available. The provider may decline.

Your conversation plan

Lead with facts. Ask one thing at a time.

  1. Open

    “Hi, I’m reviewing my July statement for the account ending 4421. The total is $137.84, and I’d like help understanding two charges totaling $25.”

  2. Confirm the add-on

    “Page 2 shows Premium Device Protection for $17 on line ending 0108. When was it added, and what authorization is recorded? I’d like it removed if it is optional.”

  3. Ask about the fee

    “Page 3 shows an $8 activation or line-change fee. What change triggered it? If it was not disclosed, is a one-time courtesy credit available?”

  4. If they cannot help

    “Could you note these questions on the account and connect me with the team that can review add-on authorization and billing adjustments?”

  5. Close

    Repeat any agreed changes, ask when they will appear, and request a confirmation number or written summary before ending the call.

Your report uses your statement

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