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Support

Tell us what you need help with.

Questions about a report, purchase, privacy request, accessibility issue, or security concern all start here.

Use the address you entered at checkout, when applicable.

This helps us find a paid request. Never enter a private access token or full account number.

20–4,000 characters. Do not include sensitive credentials.

We review requests during business days and reply to the email above. Sending this form does not itself approve a refund or confirm a security incident.

Plan support

Need help with a monthly scan?

Include the report ID or checkout reference and tell us which plan month you are using. That helps support find the right scan quickly.