1. Agreement and eligibility
By using the service or purchasing a report, you agree to these terms and our Privacy Policy. You must be at least 18 years old, located in the United States, and able to enter a binding agreement. If you submit someone else’s bill, you confirm that you have their permission and authority to do so.
2. What the service provides
The current service reviews supported US consumer internet, cable, and mobile statements. A report may organize bill information, identify changes or charges worth reviewing, show source references, and provide questions, a call plan, and escalation steps.
Medical, insurance, utility, collection, legal, tax, government, and business documents are outside the current scope. We may reject, stop processing, or request a replacement when a document is unsupported, incomplete, unsafe, unreadable, or unrelated to the service.
3. Using your report
Use the report to review your statement, prepare questions, and plan your conversation with the provider. Keep the original statement available so you can follow the source references.
4. Private links and submitted content
Keep private report links confidential. Anyone with a valid link may be able to view or act on that report. Report links expire 30 days after they are issued; save or print the result before then and promptly report suspected unauthorized access.
You retain your rights in content you submit. You give us a limited permission to host, process, transform, and display that content only as needed to provide, secure, support, and maintain the requested service and to comply with law. Do not upload malware or content you are not authorized to provide.
5. Price and payment
The three-month plan costs $10 at the beginning and includes one supported telecom bill scan in each of three consecutive 30-day plan months. The first scan begins the plan. The first report provides the scan codes for months two and three, which activate at the start of their respective plan months and expire at the end of the plan period.
Stripe processes checkout. You authorize the displayed total when you complete checkout. The price shown at checkout is the price charged.
6. Refund review
If a completed paid report contains no review items, its report controls allow you to request an automatic refund within 14 days of purchase. Scans used with an included monthly code have no separate payment to refund. Contact support within 14 days if no report was delivered, access failed, or the delivered report materially mismatched the submitted bill. Include the purchase email and report identifier, but not full card or account details.
We review eligible requests using the processing and report record. Approved refunds return to the original payment method. These terms do not limit rights that cannot be waived by contract.
7. Acceptable use
You may not:
- use the service for fraud, harassment, impersonation, or unlawful activity;
- submit false documents or information or misrepresent your authority over an account;
- probe, disrupt, overload, scrape, or bypass service or access controls;
- resell reports or use the consumer service to provide a competing commercial service; or
- present a report as a binding decision, official audit, or legal determination.
8. Our materials
The product interface, brand, report format, original explanations, and software are owned by us or our licensors. These terms permit personal use of your report; they do not transfer ownership of the service or its underlying materials.
9. Availability and third-party services
The service depends on providers such as Stripe and OpenAI and may occasionally be delayed, unavailable, or changed. Links or references to a telecom provider do not imply that the provider sponsors or endorses Bill Negotiator AI. We are not responsible for a provider’s decision, customer-service conduct, plan terms, or website.
10. Suspension and termination
We may limit or suspend access when reasonably necessary to protect users, investigate misuse, comply with law, or maintain the service. You may stop using the service and request deletion as described in the Privacy Policy. Provisions that logically survive termination, including payment records, ownership, and responsibility for misuse, remain effective.
11. Disclaimers and limits
To the extent permitted by law, the service is provided “as is” and “as available.” We disclaim warranties that cannot reasonably apply to an informational, document-based service, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not exclude warranties or liability that applicable law does not allow us to exclude.
To the extent permitted by law, we are not responsible for indirect or consequential losses caused by a provider’s decision or by using unverified report information. Any limitation is subject to mandatory consumer rights in your jurisdiction.
12. Monthly scan codes and shared results
Monthly scan codes are single-use, activate on the date shown in the first report, expire at the end of the plan period, and have no cash value. Keep the codes private with the report.
A shared-results page you create shows only the savings amount you reported and the month it was shared. You confirm a shared amount is truthful; we may remove shared pages that appear inaccurate or abusive.
13. Changes and contact
We may update these terms to reflect product, provider, or legal changes. The current version and effective date will appear here. Material changes affecting an existing purchase will receive additional notice when appropriate.
Questions about these terms can be submitted through Support.