Terms of service | Bill Negotiator AI

Account and service

You must be at least 18 and authorized to submit the bill. Account signup and your first bill check are free. Full reports and monthly watchdog access require a paid subscription. We review supported US consumer internet, cable and mobile statements and provide evidence, explanations, a call plan and escalation steps. Upload a current statement each month. We do not access carrier accounts, retrieve statements automatically or monitor them in the background.

Explicit monthly subscription

You subscribe only by explicitly agreeing to the recurring charge and completing Stripe checkout. US$5 is charged at checkout, then every month until cancelled. Signup and an earlier one-time purchase do not enroll you. Stripe handles payment details; we do not receive your full card number. A failed renewal does not grant a new paid month. Account shows your subscription and paid month.

Cancellation

Cancel using the cancellation button in Account at any time to stop the next renewal. Cancellation takes effect at the end of the paid month and access continues until then. If you cannot access your account, contact support for cancellation help.

Monthly cellphone savings guarantee

If your monthly cellphone savings are not more than that month's subscription fee, that month's fee is refundable through a customer-initiated Shortfall request in Account Settings. The request window is the first 10 days from the start of each monthly billing period. Missed requests do not carry forward to another month's fee. We do not send refund prompts or reminders.

After independently opening Shortfall in Account Settings, declare that you have received your cellphone bill and the savings were not more than that billing period's subscription fee, then explicitly submit the request. No savings amount or proof upload is requested. The window includes the exact billing-period start and excludes the instant exactly 10 elapsed days later. Billing periods follow the subscription, not calendar months or fixed 30-day intervals. A timely submitted request can be checked or retried within that same billing period after the filing deadline; an unsubmitted expired request does not carry forward. A new monthly window concerns only the new period's fee.

Each paid billing period can be refunded once, to its original payment method. Bank processing time varies. A fee refund does not cancel the subscription. Cancellation is separate, and an already-paid current period retains its applicable request window after cancellation. Contact support about an already-submitted request that needs assistance.

Earlier purchases

Earlier one-time purchases retain their original included scans and refund rights. They are not converted or automatically enrolled in a monthly subscription.

Your bill and privacy

Submit only authorized telecom bills, not medical, legal, government, payment-card or unrelated documents. You retain rights to your content and permit processing necessary to provide and secure this service. Keep private report links confidential. You can delete bill data from report controls. See our Privacy Policy for data handling and retention.